Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern access to and use of the PlayProSweeps website, applications, and services (collectively, the "Platform"). By creating an account or using the Platform, you agree to be bound by these Terms, the Official Sweepstakes Rules, and the Privacy Policy.

2. Account Registration and Security

You must provide accurate and complete registration information and keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account. You agree to notify Sponsor promptly of any suspected unauthorized access or security incident.

3. Eligibility and Account Limits

You represent that you meet the eligibility requirements set out in the Official Sweepstakes Rules and are not prohibited from using the Platform under applicable law. Only one (1) account is permitted per person and per household. Accounts may not be sold, transferred, or shared. Sponsor may suspend or close accounts that appear to violate these limitations.

4. Virtual Currencies (GC and SC)

Your use of Gold Coins (GC) and Sweeps Coins (SC) is governed by the Official Sweepstakes Rules, which are incorporated by reference. You acknowledge that GC and SC are virtual items with no cash value and that you obtain only a limited, revocable license to use them for permitted gameplay. You have no ownership or property interest in GC or SC, and Sponsor may modify, suspend, or discontinue virtual currencies at its discretion.

5. Prohibited Conduct

In using the Platform, you agree that you will not:

• Use the Platform for any unlawful, fraudulent, or abusive purpose.
• Create or use more than one account per person or household.
• Use bots, scripts, automation tools, or any non-human means to interact with the Platform.
• Interfere with or attempt to circumvent any security, limit, or game mechanic, including AMOE limits.
• Use VPNs, proxies, or anonymizing technologies for account creation, gameplay, or prize redemption.
• Harass, threaten, or abuse other users or PlayProSweeps personnel.
• Reverse engineer, decompile, or otherwise attempt to derive source code from the Platform.

6. Verification, Fraud Review, and Suspension

Sponsor may require identity, age, address, and payment verification ("KYC") at any time and particularly before processing prize redemptions. You agree to cooperate with all reasonable verification requests. Sponsor may suspend or restrict your account while conducting fraud or security reviews and may close accounts and void GC, SC, and winnings where fraud, chargebacks, or violations of these Terms or the Official Sweepstakes Rules are found.

7. Payouts and Redemptions

Payouts of prizes are processed only for verified users who meet all eligibility and KYC requirements and any minimum redemption thresholds posted on the Platform. Sponsor may use third-party payment providers. Processing times may vary, and Sponsor is not responsible for delays or failures outside its control.

8. Chargebacks and Disputed Payments

If you initiate a chargeback or payment dispute related to the Platform, Sponsor may suspend or close your account and void associated GC, SC, and winnings while investigating. Repeated or abusive chargebacks may be treated as fraud.

9. Intellectual Property

All content on the Platform, including logos, trademarks, graphics, text, game assets, and software, is owned by Sponsor or its licensors and is protected by intellectual property laws. You receive no rights except the limited license to use the Platform as permitted by these Terms. Any unauthorized use is strictly prohibited.

10. Disclaimer of Warranties

The Platform is provided on an "as is" and "as available" basis, without warranties of any kind, express or implied. Sponsor disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. Sponsor does not warrant that the Platform will be uninterrupted, secure, or error-free.

11. Limitation of Liability

To the fullest extent permitted by law, Sponsor and its affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages, or any loss of profits or data, arising from or relating to your use of the Platform. Sponsor's total liability in any case shall not exceed the greater of (a) the amount you paid to Sponsor in the three (3) months preceding the claim, or (b) one hundred U.S. dollars ($100).

12. Indemnification

You agree to indemnify and hold harmless Sponsor and its affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Platform, your violation of these Terms or the Official Sweepstakes Rules, or your violation of any third-party rights.

13. Dispute Resolution and Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform shall be resolved individually and exclusively by binding arbitration in the State of Illinois, USA, as described in the Official Sweepstakes Rules. You waive the right to participate in any class, collective, or representative action.

14. Termination

Sponsor may suspend or terminate your account and access to the Platform at any time, with or without cause. You may close your account at any time. Upon termination, any licenses granted to you immediately cease.

15. Changes to these Terms

Sponsor may update these Terms from time to time. Material changes will be posted on the Platform or communicated by email or in-app notice. Your continued use of the Platform after changes become effective constitutes acceptance of the revised Terms.

16. Miscellaneous

These Terms, together with the Official Sweepstakes Rules and Privacy Policy, form the entire agreement between you and Sponsor regarding the Platform. If any provision is held invalid, the remaining provisions remain in full force. These Terms are governed by the laws of the State of Illinois, USA, without regard to conflict-of-law principles.