Privacy Policy

1. Introduction

This Privacy Policy explains how PlayProSweeps LLC ("Sponsor," "we," "us," or "our") collects, uses, shares, and protects personal information when you use the PlayProSweeps Platform ("Platform"). By creating an account or using the Platform, you agree to the practices described in this Policy.

2. Information We Collect

We may collect the following categories of information:

• Account and contact information – such as name, email address, postal address, and phone number.
• Identity verification data – such as date of birth, government-issued identification details, and documents submitted for KYC.
• Gameplay and transaction data – including GC and SC balances, game history, login times, IP address, and device identifiers.
• Payment-related information – processed by third-party payment providers (we do not store full card numbers).
• Technical data – via cookies and similar technologies (browser type, operating system, usage patterns).

3. How We Use Information

We use personal information to:

• Create and maintain accounts and provide the Platform.
• Administer Sweepstakes, including SC allocation, prize calculations, and winner verification.
• Conduct fraud prevention, security monitoring, and risk assessments.
• Process prize redemptions and communicate about payouts.
• Comply with legal and regulatory obligations, including anti-money-laundering and record-keeping requirements.
• Send service-related communications such as policy updates, security alerts, and transactional notices.

4. Sharing of Information

We may share personal information with:

• Service providers that perform services on our behalf, such as payment processors, KYC vendors, hosting providers, analytics services, and customer support platforms.
• Government authorities or law enforcement where required by law or where we believe disclosure is necessary to protect our rights or the safety of others.
• Professional advisors in connection with audits, compliance, or business transactions.

We do not sell personal information for monetary compensation.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enable core functionality (authentication, session management), secure the Platform, and compile aggregated statistics about usage. You may control certain cookies through browser settings, but disabling essential cookies may limit your ability to use key features of the Platform.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy and to comply with legal, accounting, and reporting obligations. Retention periods vary depending on the type of data and applicable law.

7. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against loss, misuse, and unauthorized access. However, no system is completely secure, and you acknowledge that transmission of data over the internet carries inherent risks.

8. Your Rights and Choices

Subject to applicable law, you may have rights to access, correct, or delete certain personal information, or to object to or restrict certain processing. You may also close your account at any time. Requests related to your personal information can be submitted using the contact information below.

9. Children's Privacy

The Platform is not directed to individuals under the age of eighteen (18), and we do not knowingly collect personal information from children. If we learn that a child has provided personal data, we will take reasonable steps to delete it.

10. International Users

The Platform is intended for users located in the United States. If you access the Platform from outside the United States, you understand that your information may be transferred to and processed in the United States, where data-protection laws may differ from those in your jurisdiction.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be posted on the Platform or otherwise communicated to you. Your continued use of the Platform after such changes become effective constitutes acceptance of the updated Policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, you may contact us at: legal@playprosweeps.com